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NETSUPPORT MANAGER - REMOTE CONTROL
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NetSupport Manager 11 Recommended by PC PRO
Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and
physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being
able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when
needed most.
Historically, Remote Control and PC Management software focused on removing the need for support staff to physically
visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in
less down time of critical applications. However, organisations now require multi-tasking solutions that offer
effective economies of scale and that can perform a broad range of functions, which traditionally would have
required multiple applications to have been used. Emphasis is now placed not just on providing more efficient
technical support but also in simplifying management tasks and in offering secure remote and mobile working
possibilities.
NetSupport Manager combines powerful PC remote control with advanced desktop management functionality leading to one
of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer
satisfaction and organisational flexibility. With over 6,000,000 systems worldwide supported by NetSupport
technology and over 15 years development, NetSupport Manager is a proven solution for any environment.
The latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action,
deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport
Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from a single console.
Designed to operate over your network, via mobile communications or the internet securely without the need for
firewall configuration, NetSupport Manager provides a single solution for remote support. Adding to traditional
Remote Control capabilities, NetSupport Manager also provides a range of supporting tools to aid in support,
including dynamic Hardware and Software Inventory reports, Systems Management tools, full Audio support and even the
ability to show an Operator's screen in real-time to any number of connected systems as an integrated training tool.
Now with support for 32bit and 64bit Vista systems.
 Windows 7 compatible
New 11 version, released May 2010...
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