|
With nearly 25 years of industry-leading experience, Syntellect's contact center solutions help our clients reduce costs, improve efficiencies and solve business problems through a strategic balance of interaction management software and unrivaled support. Syntellect solutions help deliver a superior customer experience that builds value and develops long-term customer relationships.
Syntellect contact center solutions enable you to deliver, continually assess and fine-tune customer service across your organization. Additionally, you will provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance.
With the addition of the Envox product portfolio, Syntellect's comprehensive suite of interaction management solutions include:
- Syntellect Communications Portal (formerly Envox CDP)
- Syntellect CIM

- CT Connect
- PhoneLink - Salesforce.com
- PhoneLink - Siebel
- VoiceXML Studio
- CT ADE
- Voiyager

|